Terms of Service

1. About these terms

These terms govern your use of the W3IT website at w3it.com and any services provided by W3IT. By using our website or services, you agree to these terms. If you do not agree, please do not use our services.

"W3IT", "we", "us", or "our" refers to W3IT. "You" refers to the individual or organisation using our website or services.

2. Services

W3IT provides managed IT services, cybersecurity assessments, cloud services, and related technology support to businesses. The specific scope, pricing, and terms of any engagement are agreed in a separate service agreement, proposal, or order confirmation.

Free tools on our website (including the domain security check) are provided as-is, without warranty. Results are indicative and do not constitute a full security audit.

3. Accounts and dashboard access

To access the W3IT dashboard, you must create an account and provide accurate information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately via our contact form if you suspect unauthorised access.

We reserve the right to suspend or terminate accounts that violate these terms or are used for unlawful purposes.

4. Payments and subscriptions

Paid plans are billed in advance on a monthly or annual basis as selected at checkout. Payments are processed securely by Stripe. You authorise us to charge your payment method on the agreed billing cycle.

Subscription plans renew automatically unless cancelled before the renewal date. You can cancel at any time from your dashboard. Cancellation takes effect at the end of the current billing period — we do not provide refunds for unused portions of a billing cycle unless required by law.

One-time service payments are non-refundable once work has commenced, unless otherwise agreed in writing.

5. Acceptable use

You agree not to use our website or services to:

• Violate any applicable law or regulation
• Infringe the rights of any third party
• Conduct security scans or checks on domains you do not own or have explicit authorisation to test
• Attempt to gain unauthorised access to our systems or other users' accounts
• Transmit malware, spam, or harmful content
• Reverse engineer, copy, or resell any part of our services without permission

6. Security checks and reports

Our automated security scanning tools check publicly accessible information about a domain. By requesting a scan, you confirm that you own or are authorised to scan the domain in question. We accept no liability for how scan results are interpreted or acted upon.

Security reports are provided for informational purposes. They do not constitute professional legal, compliance, or security advice. Addressing identified issues is your responsibility; W3IT can assist as a separate engagement.

7. Intellectual property

All content on this website — including text, design, graphics, and software — is owned by or licensed to W3IT and protected by intellectual property law. You may not reproduce, distribute, or create derivative works without our written permission.

You retain ownership of any data you submit to us. You grant us a limited licence to process that data to provide the services you have requested.

8. Limitation of liability

To the fullest extent permitted by law, W3IT's total liability to you for any claim arising from use of our website or services is limited to the amount you paid us in the three months preceding the claim.

We are not liable for indirect, incidental, or consequential losses, including loss of profit, data, or business opportunity, whether or not we were advised of the possibility of such losses.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Third-party services

Our services integrate with third-party platforms including Cloudflare, Clerk, and Stripe. Your use of those platforms is subject to their own terms and privacy policies. We are not responsible for the availability or conduct of third-party services.

10. Availability and changes

We aim to keep our services available at all times but cannot guarantee uninterrupted access. We may suspend services temporarily for maintenance or updates.

We reserve the right to modify or discontinue any part of our services at any time. We will give reasonable notice of material changes where possible.

11. Changes to these terms

We may update these terms from time to time. The date at the top indicates the last revision. Continued use of our services after an update constitutes acceptance of the revised terms.

12. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

Questions about these terms? Contact us:

W3IT
Contact form
Website: w3it.com